National Pump and Energy is routinely called on for construction, sewerage and mine site pumping projects.
This latest Port Adelaide job was something a little different.
Branch operations manager Mathew Booth said this job was a contrast to the usual brief presented to the Adelaide callout team.
“When we rocked up to install an SPP150 trailer pump at this location we could not believe our luck,” Mr Booth said.
The location’s beautifully manicured gardens and waterfall are a popular location for weddings and nature lovers alike.

The pond was losing about 1.2m of water every weekend and caretakers couldn’t figure out why.
NPE was called on to isolate the main pumpset and begin the process of elimination to identify the source.

Sales specialist Shelvin Asmann said once they turned off the main pump, they let the water settle in the pond and returned to site over the weekend, observing no change in water levels.
Using the SPP150 to bypass the isolated pump, water was transferred up 12m to the holding pond for the waterfall.

During the inspection period, NPE were able to determine the waterfall itself was the cause of the water dissipation.
The gardens crew will now undertake measures to reseal the waterfall around the rocks.

Mr Booth said the selected SPP pump did not miss a beat.
“The SPP pump produced very little noise, considering the area that it was in, and we were mindful of the nearby neighbourhood and ambience .”
The gardens’ caretakers will no longer need to top up water levels every week.
Mystery solved.

For assistance with pump troubleshooting or temporary bypass solutions – contact National Pump & Energy.  1800 PUMP RENTAL