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Service Manager

Job Title

Service Manager - Full Time

Application Close Date - 31/01/2019

Position Description

Key Accountabilities

  • Communicate directly with the operations department to coordinate maintenance and repair work in process areas;
  • Communicate directly with HSEQ to ensure effective participation by the maintenance technicians in the implementation of policies and procedures;
  • Implement programs and procedures required to ensure plant cleanliness;
  • Assist with planning and implementing plant improvements and expansions;
  • Ensure Hire fleet is ready for rent and checked within NPE return hire policy.
  • Conduct employee performance reviews based in job descriptions to determine competency, knowledge and of maintenance department;
  • Maintain and updates operating and training manuals for the maintenance department;
  • Ensure that all maintenance staff are trained on the updated version of the operating procedures;
  • Monitor operation of plant equipment and systems;
  • Review the operation of plant equipment and systems constantly, to minimise unplanned downtime, anticipate solve problems in a timely manner and to identify opportunities for improvement;
  • Maintain and repairs maintenance shop equipment;
  • Maintain a computerised maintenance management system (Insphire) for tracking work orders, spare parts and maintenance history of plant equipment;
  • Supervise plant maintenance personnel;
  • Ensure that maintenance technicians are adequately trained, equipped and motivated so that the maintenance program can be accomplished in a safe, timely and cost-effective manner;
  • Communicate regularly with all maintenance technicians, both individually and as a group, to ensure good two-way communication concerning maintenance issues;
  • Assist with the hiring of maintenance personnel;
  • Initiate and carries out projects that improve efficiency and/or reduce operating costs;
  • Track, analyse and improve key maintenance parameters such as asset utilisation, maintenance cost, schedule compliance, etc;
  • Ensure state and federal legislation regulations relating to the maintenance department are met at all times;
  • Direct, maintains and enforces the safety program for the maintenance department; reviews safety records to uphold standards of maximum safety for all maintenance technicians;
  • Coordinate activities with Maintenance leading Hands and supervisors;
  • Other duties as directed by manager.

Skills/ Selection Criteria (qualifications & experience)

  • Trade Certificate;
  • Current C Class Drivers Licence;
  • Microsoft Office Suite;
  • Excellent and accurate typing skills;
  • Excellent Telephone Manner;
  • Excellent verbal and written communication skills;
  • Organisational and multi-tasking skills;
  • Proven experience in management or supervisory position;
  • Ability to work unsupervised and with limited direction.

Other requirements

  • Senior First Aid (desirable)
  • High Risk Licence (LF, CN, CV, DG, RB) (desirable)

Further informaion

Shortlisting will commence immediately.

Please apply by emailing your application and resume directly to

Contact information

Odette Winnington 0408 627 230

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