Rental Assistant

Job Title

Rental Assistant - Full Time

Application Close Date - 11/05/2018

About National Pump & Energy

National Pump & Energy (NPE) is a leader in the provision of pump, power and compressed air equipment and services.

With a team of highly experienced industry professionals, we have a strong focus on understanding our customers’ equipment rental requirements and delivering solutions that work. We have tailored our extensive rental fleet and specialist capabilities to provide effective and reliable pumping, power generation and compressed air solutions for any application or industry. Basically, when it comes to pumps, power generation and compressed air, there is nothing that we can’t do.

At NPE, we know that it’s our people that have set us apart from the others. Our dedicated team are committed to servicing the needs of our clients through unrivalled expertise and passion for what we do.

Position Description

Key Accountabilities

We are seeking a highly motivated Rental Assistant to provide support to the Rental Coordinator with the efficient processing, maintenance and servicing of plant & equipment, administrative support and excellence in customer service.

Reporting to the Branch Manager and supporting the Rental Coordinator, the key responsibilities of the role is as follows:

  • Gain knowledge in the business, plant and equipment so as to effectively support our customers with their rental/sales requirements, ensuring that the customer receives equipment suitable to their needs and within their required time frames;
  • Maintain all hire records and documentation associated with plant and equipment hire accurately;
  • Organise equipment deliveries and pick-ups;
  • Effective communicate and perform as a key member of the NPE team, ensuring that you understand, prioritise and deliver on your assigned daily tasks;
  • Coordinate the maintenance and servicing of plant and equipment, to ensure regular tests are conducted on motorised equipment at the required intervals;
  • Process all associated rental, sales and maintenance documentation in a timely and accurate manner in line with business policies and procedures;
  • Deliver excellence customer service to both our internal and external customers;
  • Actively contribute to continuous quality improvement;
  • Conduct all duties safely and ensure you, your team members and customers are safe at work;
  • Conduct your duties in line with company policies and procedures;
  • Promote NPE rental products and service to ensure continued growth and long-term success.

Skills/ Selection Criteria (qualifications & experience)

  • Current C Class Driver’s Licence;
  • Intermediate to advanced keyboard and Microsoft Office skills, in particular, with Word, Excel.
  • Sound communication skills, written and verbal.
  • Ability to prioritise work, especially under pressure.
  • Attention to detail.
  • Knowledge of, or ability/willingness to gain knowledge of plant and equipment relevant to NPE’s fleet.
  • Forklift licence would be highly advantages

Further informaion

If you want the opportunity to be part of the exciting growth of our national operations, please submit your application by submitting your resume and a covering letter responding to the key competencies above via the Seek job advertisement.

Applications close: 11th May 2018 (COB). Short-listing will commence immediately.  No agencies please.

Contact information

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